Water damage restoration in Live Oak

Drought moves the ground, and moving ground breaks pipes. When water gets into your home in Live Oak, call or text us any hour.

Open 24/7 across San Antonio and Bexar County, and up I-35 and I-10 into Comal, Guadalupe and Kendall counties.

What to do right now

A few calm minutes now saves a lot later. Then hand it to us.

  1. Stay safe first. Keep away from wet outlets, cords and the breaker panel, and stay out of any room where the ceiling sags.
  2. Shut off the water at the main if it's a pipe, water heater or appliance leak. After a freeze, know where the shutoff is before the pipes thaw.
  3. Slip foil or plastic under furniture legs so wood stain and rust don't bleed into wet carpet.
  4. Don't use a household vacuum on water. It isn't built for it and can shock you.
  5. Take photos and video of every wet room before anything moves, for your records.
  6. Call or text us at 210-899-5268, any hour. Send a photo and we'll talk you through the next hour.

Drought, clay soil and broken pipes

In August 2023, during a long drought, a ruptured water pipe in a Live Oak neighborhood went unrepaired for five days. It is a reminder of what dry ground does here. Much of Bexar County sits on clay with high shrink-swell potential: it swells when wet and shrinks when dry. In drought, that movement has pushed water main breaks across the San Antonio area past 1,000 in a single August.

The same ground movement stresses the pipes under a home's slab. That is why slab leaks are worth taking seriously here.

Signs of a slab leak

  • A warm or damp spot on the floor
  • The sound of running water when every faucet is off
  • A water bill that jumps for no reason
  • Flooring that lifts, stains or smells musty

A plumber finds and repairs the pipe. We map where the water spread with moisture readings and dry the floor, baseboards and drywall it reached.

When the water comes from outside the house

A broken line in the street or the yard can push water toward a home, and heavy rain can follow a long dry spell quickly in this part of Texas. Water from outside is treated as contaminated, so wet carpet, pad and the bottom of the drywall usually come out. See flood and storm cleanup.

On the I-35 corridor

Live Oak sits on the I-35 corridor northeast of San Antonio, and we serve it along with Universal City, Converse, Selma and the Northeast Side. More on water damage restoration.

Carpet, upholstery, rug and drapery cleaning in Live Oak

We also clean carpet, upholstery, area rugs, drapes and tile in Live Oak, with truck-mounted hot water extraction or low-moisture cleaning picked for what we're cleaning. Carpet is about $55 to $65 for a bedroom, or $0.55 per square foot, plus Texas sales tax.

From soaked to dry, step by step

  1. You call, we answer

    Call or text any hour. We'll ask what happened, talk you through keeping everyone safe, and get a crew headed your way.

  2. We find where the water went

    Moisture readings map the wet areas, including under floors and behind walls, so nothing gets missed.

  3. We pull the water out

    Standing water and soaked carpet pad come out first. Whatever can't be saved is removed carefully, and we show you why.

  4. We dry it, and check every day

    From about April to October the outside air here is muggy, so we dry with the house closed up: dehumidifiers and air movers, with readings each visit.

  5. Dry, documented, done

    You get the readings and photos for your records, and the room back the way it should be.

Common questions

Why do pipes break more in a drought?

Clay soil shrinks as it dries and swells when rain returns. That movement bends and stresses buried pipes, both the city mains and the lines under a slab.

Who fixes a broken pipe under my slab?

A plumber repairs the pipe. We dry out the floors and walls the water reached, with moisture readings each visit until they are back to normal.

Do you serve Live Oak and Universal City?

Yes, and the rest of the I-35 corridor. Call or text any time.

Is it urgent if the leak is small?

Small leaks under a slab or inside a wall can soak materials for weeks before anyone sees them. It is worth getting it measured soon.

2 AM? Still us.

Call or text whenever it happens. We'll pick up, and we'll help.