Water damage restoration in San Antonio

Burst pipe, flooded room or a roof leak after a storm? Call or text any time. We're ready, day or night.

Open 24/7 across San Antonio and Bexar County, and up I-35 and I-10 into Comal, Guadalupe and Kendall counties.

What to do right now

A few calm minutes now saves a lot later. Then hand it to us.

  1. Stay safe first. Keep away from wet outlets, cords and the breaker panel, and stay out of any room where the ceiling sags.
  2. Shut off the water at the main if it's a pipe, water heater or appliance leak. After a freeze, know where the shutoff is before the pipes thaw.
  3. Slip foil or plastic under furniture legs so wood stain and rust don't bleed into wet carpet.
  4. Don't use a household vacuum on water. It isn't built for it and can shock you.
  5. Take photos and video of every wet room before anything moves, for your records.
  6. Call or text us at 210-899-5268, any hour. Send a photo and we'll talk you through the next hour.

Whatever came in, we take it out

Why does San Antonio water damage spread so fast?

Flash Flood Alley, freezes that come rarely but hard, spring hail and clay that moves. Each one gets water into a house its own way.

Creeks rise in minutes

San Antonio sits at the southern end of Flash Flood Alley. Shallow soil over limestone sends rain straight into flashy creeks like Salado, Leon and Beitel, and rain peaks in May and June and again in October.

Freezes burst shallow pipes

During Winter Storm Uri in 2021, pipes burst all over the city as they thawed. Water lines here often run only about 18 inches deep.

The air is muggy half the year

From about April to October, outside air won't dry a house. We dry with the house closed up, using dehumidifiers and air movers, and measure every visit.

Hail and clay soil

Hail-cracked roofs leak at the next rain, and shrink-swell clay stresses the pipes under a slab. Both hide water where you can't see it, so we measure instead of guessing.

From soaked to dry, step by step

  1. You call, we answer

    Call or text any hour. We'll ask what happened, talk you through keeping everyone safe, and get a crew headed your way.

  2. We find where the water went

    Moisture readings map the wet areas, including under floors and behind walls, so nothing gets missed.

  3. We pull the water out

    Standing water and soaked carpet pad come out first. Whatever can't be saved is removed carefully, and we show you why.

  4. We dry it, and check every day

    From about April to October the outside air here is muggy, so we dry with the house closed up: dehumidifiers and air movers, with readings each visit.

  5. Dry, documented, done

    You get the readings and photos for your records, and the room back the way it should be.

Common questions

How soon should I call after a leak?

As soon as it is safe to. Wet materials can start growing mold within a day or two, and water keeps moving under flooring and into drywall the longer it sits. Call or text any hour and we will talk you through the next steps while a crew heads your way.

Can I just open the windows and run fans?

From about April to October the outside air here is muggy, so opening up the house often adds moisture instead of removing it. We dry with the house closed up, using dehumidifiers and air movers, and measure until the readings are normal.

Do you work with my insurance company?

We document the damage and work directly with your insurer on our estimate. We can meet your adjuster on site to walk through the technical details of our estimate. See how insurance works with us.

How much does it cost?

Water, flood and fire work starts with a free inspection and an itemized estimate. Cleaning prices are posted on our pricing page.

¿Hablan español?

Sí. Le atendemos en español por teléfono o por texto, y nuestro sitio está en español: use el botón ES arriba de cualquier página.

What should I have ready when I call?

Where the water came from if you know, which rooms are wet, and whether the water is still running. A few photos by text help us plan before we arrive.

Close by, all over San Antonio

We serve San Antonio and Bexar County, plus the I-35 and I-10 corridors into Comal, Guadalupe and Kendall counties. See every area we serve.

2 AM? Still us.

Call or text whenever it happens. We'll pick up, and we'll help.